Support

We're here to help.

Find answers to common questions about using WeOutsideHTX, or reach out directly if you need a hand.

How do I plan a trip?

Tap "Plan Trip" from the feature grid or vibe feed, pick your days, select interests, choose a party size, and hit "Generate Plan." Your trip will be saved to your profile automatically.

I need to change my trip after saving it

Saved trips are snapshots of the plan at generation time. To create a new version, plan a fresh trip with your updated preferences.

How do I share a trip with friends?

Open the trip from your profile, then tap the share button. A link will be generated that anyone can open to see the itinerary and vote on venues.

What happens when friends vote on a shared trip?

Each friend can vote on venues they want to visit using the shared link. The trip owner can see which venues are getting the most votes.

I found a venue that's permanently closed or inaccurate

We source venue data from local listings and community input. If you spot an issue, email us with the venue name and what needs updating.

How do I sign in?

Tap the profile icon and sign in with your Google account. This lets us save your trips and personalize your experience.

The vibe feed isn't loading

Make sure you have an internet connection. If the issue persists, try refreshing the page. Still stuck? Reach out using the contact info below.

Still need help?

Send us an email at info@weoutsidehtx.app with your question and any relevant details. We'll get back to you as soon as we can.

Tip: If you're writing about a specific venue or trip, include the name so we can look into it faster.